Refund Policy


Cancellations with

Deposits may be transferred once up to twelve months from date of booking to another reservation for the same person. Not transferable to another party.


Cancellation of holiday plans due to a change of plans or circumstances, business commitments etc may result in a refund of monies paid if we rebook the site or unit for full period of reservation.

A refund of the balance of monies paid may be issued for cancellation of a reservation upon receipt of appropriate documentation eg doctors certificate etc.

We reserve the right to rebook the site or cabin


A Credit Note may be issued if the cancellation occurs as a result of

From date of notice, a Refund or Credit Note may take up to 2 weeks to process.